State Farm® Insurance Agent Merritt R Vaughn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabriel Martinez
November 4, 2026
"Shelby is very knowledgeable and fantastic to talk to."
Jonathan Privitt
November 2, 2026
"Highly recommend. Very polite and throughly explained options."
Victor Manuel Pérez reyes
November 1, 2026
"Exelente atencion por parte de karen perez"
"Victor, thank you for the wonderful review! I am happy Karen was so helpful!"
Matilda Sánchez
November 1, 2026
"Excelente atención por parte de Karen"
"Matilda, thank you for the great feedback! I am thrilled Karen was so helpful!"
Katalina Mantilla
October 31, 2026
"If you need insurance this is the place to go! Ask for Karen Perez! She is so nice!"
"Katalina, thank you for the kind feedback! I am happy Karen was so helpful!"
Jordan Ramirez
October 31, 2026
"Thank you Karen! for all your help on my auto and life insurance."
"Jordan, thank you for the great review! I am thrilled Karen was so helpful with your auto and life insurance!"
Pina Delgado
October 31, 2026
"La atencion de Karen Perez exelente amable, rapida explica muy bien tus coberturas tambien las diferentes aseguranzas que tienen servicios que en ninguna otra agencia me habian explicado gracias buen trabajo!!"
"Pina, Thank you for the wonderful review! I am happy to hear that Karen was such a pleasure to work with and make sure you had all of the information you needed to have on your coverage!"
Sam Stephens
October 30, 2026
"Becky Wallace with State Farm was super attentive to all my questions and concerns. Becky went above and beyond to insure my 3 vehicles, 2 motorcycles and my new home here in Amarillo. I can not say enough how professional and knowledgeable Becky is and I am extremely pleased to have her as my agent. Thanks again Becky... you are terrific 😉🙏
Sam"
"Sam, thank you for the great review! I am so glad Becky could help protect your vehicles, motorcycles, and new home. Her dedication and attention to detail mean so much, and we appreciate you trusting her and our team with your insurance needs!"
Lori Farmer
October 29, 2026
"Love that I can call Geo and the rest of the team and whatever it is I need is taken care of immediately!! We’ve been with this agency for about 5-6 years and won’t be going anywhere else!"
"Lori, knowing our customers can count on us is what it’s all about! Geo and the team truly appreciate your loyalty over the past several years. Thank you for continuing to choose our agency—we wouldn’t want you anywhere else!"
EL PATRON LIQUOR
October 29, 2026
"¡Excelente servicio! Estoy muy contenta de haber cambiado nuestros seguros a State Farm. Nos ayudaron con las pólizas de nuestra casa y vehículos, y logramos ahorrar muchísimo sin sacrificar una excelente cobertura.
Todo el equipo es muy profesional, amable y siempre está dispuesto a ayudar. Además, contar con atención en español hace que todo el proceso sea mucho más fácil y cómodo. Se toman el tiempo de explicar las opciones y encontrar lo que mejor se adapta a las necesidades de cada familia.
¡Definitivamente los recomiendo! Excelente atención, muy buenas pólizas y, sobre todo, un equipo en el que puedes confiar."
"Thank you for trusting us with your home and auto coverage! We’re thrilled we could help you find meaningful savings while keeping the protection your family needs. Making insurance accessible and comfortable for every customer, including Spanish-speaking families, is something we take great pride in. We truly appreciate your recommendation!"
Alexandria Wilhelm
October 28, 2026
"Audrey is great to work with! I was needing to set up renters insurance and she made it super fast and easy!"
"Thank you so much for your wonderful review! We're thrilled to hear that Audrey made getting your renters insurance quick, easy, and stress-free. Our team takes pride in providing excellent customer service, fast insurance quotes, and helping customers find the right coverage for their needs. We truly appreciate you choosing our State Farm office for your renters insurance needs and look forward to assisting you again in the future!"
Daniel Garcia
October 28, 2026
"I would highly recommend working with Shelby Renshaw. She was extremely helpful in helping save and switch my insurance policies."
"Thank you for your fantastic review and recommendation! We're so glad Shelby was able to help you save money while making the process of switching your auto and property insurance easy and convenient. Our State Farm team is committed to providing competitive insurance options, prompt quotes, and exceptional customer service. We truly appreciate your trust in Shelby and our office and look forward to helping you with your insurance needs for years to come!"
Tony
October 27, 2026
"Shelby did an awesome job with getting my insurance needs met. She understood my time constraints and busy schedule."
"Thank you for sharing your experience! We're happy to hear that Shelby provided excellent service while helping you find the right insurance coverage at a great price. We know how valuable your time is, and we're glad Shelby was able to accommodate your busy schedule and make the insurance process quick and convenient. Our State Farm team appreciates your trust and looks forward to assisting you with your future insurance needs!"
Marianelys Pérez Echezabal
October 27, 2026
"Geo me ayudó salvar dinero en mi seguro"
"Thank you for the great review Marianelys! I am happy Geo was so helpful!"
Paver Hurtado
October 27, 2026
"Geo me ayudo con mi seguro"
"Paver, thank you for the wonderful feedback!"
Merlyn Hurtado
October 27, 2026
"Si buscan una aseguranza para su casa y carro les recomiendo esta , buen trato y precios excelentes los agentes son muy amables"
"Merlyn, thank you for the great feedback! I am happy my team was so helpful!"
Greg Cotton
October 26, 2026
"Geo was very helpful in explaining my policy. Glad I found him"
"Thank you for your kind review! We're so glad Geo took the time to explain your insurance policy clearly and help you better understand your coverage options. Our State Farm team believes in providing knowledgeable, personalized service so our customers can make informed decisions about their insurance needs. We appreciate you choosing our office and are happy to have you as part of our State Farm family!"
Brett House
October 26, 2026
"Shelby was very professional and communication was superb"
"Thank you for your wonderful feedback! We're delighted to hear that Shelby provided professional service, excellent communication, and a prompt insurance quote. Our State Farm team strives to make finding affordable insurance coverage a smooth and positive experience. We appreciate the opportunity to assist you with your insurance needs and look forward to continuing to provide the outstanding customer service you deserve!"
Mercedes Ontiveros
October 21, 2026
"Audrey was so helpful and explained things to me when asked! She helped me find a great rate for all of my families vehicles. Thank you Audrey!"
"Thank you for taking the time to share your experience! We're thrilled to hear that Audrey was able to help you find a great rate on auto insurance for your family's vehicles. She takes pride in answering questions, explaining coverage options, and helping customers find insurance that fits their needs and budget. We truly appreciate you trusting our State Farm team with your family's car insurance needs and look forward to being here whenever you need us!"
Scott Biekkola
October 21, 2026
"Excellent customer service from shawna and rates were so much better than where we were with the previous company"
"Thank you for your great review! We're so happy to hear that Shawna provided excellent customer service and helped you find better insurance rates than your previous provider. Our State Farm team works hard to make switching insurance companies simple while helping customers explore affordable coverage options that fit their needs. We appreciate you choosing our agency and look forward to serving you for years to come!"
Kelsey Borden
October 21, 2026
"Becky did such an amazing job when I called close to closing time, she took her time and got everything just right so I could purchase a new car! Would definitely recommend giving her a call!!"
"Kelsey, I am happy Becky went the extra mile to make sure you were ready to drive off in your new car! I am glad she could get everything taken care of and make the process easy, even near closing time. Enjoy your new ride, and thanks for recommending Becky!"
Ashley Calloway
October 16, 2026
"Aubrey was absolutely wonderful to work with! She took the time to help me find a better quote for my auto insurance and made the whole process easy. I really appreciate her help, patience, and great customer service. Thank you, Aubrey, for helping me save money! 😊"
"Ashley, I’m so glad Aubrey could help you find a better rate and make the process stress-free! Helping our customers save while feeling confident in their coverage means so much. Thank you for the sweet review! 😊"
Delia Barrio
October 15, 2026
"Karen Perez me dio un buen servicio, aclaro mis dudas, me explico a detalle mis opciones"
"Delia, thank you for the wonderful review! I am happy Karen was so helpful!"
Erika Robledo
October 14, 2026
"Shawna was very helpful and informative. she was able to save me money and get me extra coverage on my insurance policy. She is very quick and attentive to respond."
"Erika, thank you for the wonderful review! I am happy to hear that Shawna was so helpful with your coverage!"
Falon Whitaker
October 7, 2026
"They may be friendly, quick and decently priced but if you are looking for an insurance that will actually pay out on claims I highly suggest you go elsewhere."
"Falon, I understand your frustration with our claims department, however my office has no control over claims and how they pay out. We are more then willing to help with the situation as best as we can.
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