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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aiden Bilder

March 29, 2025

5  out of  5
rating by Aiden Bilder
"Quick and helpful, and saved a good bit of money switching. Would highly recommend working with them."
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Cleave

March 28, 2025

5  out of  5
rating by Cleave
"Wonderful customer service. Shelby is top-notch and deserves a raise!"
We responded:
"Thank you for your amazing feedback! We're so glad to hear that Shelby provided top-notch service. We’ll be sure to pass along your kind words—she truly is a valuable part of our team! 😊👏"
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Jessica Martinez

March 26, 2025

5  out of  5
rating by Jessica Martinez
"Shelby helped me so much and answered any questions I had. Thank you so much for getting me set up on auto and life insurance! 🙂"
We responded:
"Thank you for your kind words! We're so glad Shelby was able to assist you with your auto and life insurance. It's great to hear she was helpful and took the time to answer all your questions. If you need anything else, don't hesitate to reach out! 😊"
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morgan de la cruz

March 25, 2025

5  out of  5
rating by morgan de la cruz
"Audrey was really helpful and found me a great rate! she's also incredibly responsive and went above and beyond to make the transition easy and convenient"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Audrey was able to help you find a great rate and make your transition smooth and hassle-free. She truly goes above and beyond for our customers! We appreciate your support and look forward to assisting you in the future."
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Rosa Aguayo

March 25, 2025

5  out of  5
rating by Rosa Aguayo
"Shelby R. helped us sooo much and gave a great rate for home and auto insurance!! We are very pleased with the patients and commitment they give to customers!"
We responded:
"Thank you for your kind words! We're so happy to hear that Shelby provided you with excellent service and a great rate for your home and auto insurance. Our team is dedicated to making the process smooth and ensuring our customers feel valued. We truly appreciate your support and look forward to serving you in the future!"
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Jehu Salazar

March 25, 2025

5  out of  5
rating by Jehu Salazar
"Shelby was very helpful very professional, knowledgeable on what she does. She takes the time to explain every single detail. Very good communication skills."
We responded:
"Thank you for your feedback! We're thrilled to hear that Shelby provided such helpful, professional, and knowledgeable service. Taking the time to explain details and ensuring clear communication is what we strive for. We appreciate your support and look forward to assisting you again in the future!"
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Haley Rhea

March 25, 2025

5  out of  5
rating by Haley Rhea
"Ask for Shelby! She did an amazing job switching me over from another insurance company that was charging me an outrageous amount! Answered all my questions and was extremely helpful!"
We responded:
"Thank you for sharing your experience! We’re so glad Shelby was able to help you make the switch and provide excellent service. We appreciate your trust in us!"
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Amie Sorrells

March 25, 2025

5  out of  5
rating by Amie Sorrells
"Audrey was amazing and helped me save thousands of dollars on my auto and home insurance. It was an easy process and she answered all my questions. Highly recommend!"
We responded:
"We're thrilled to hear that Audrey was able to help you save and make the process so easy. We appreciate your review!"
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destiny valdez

March 12, 2025

5  out of  5
rating by destiny valdez
"Audrey helped me with getting car insurance. Helped me get it at a great price and was so pleasing to work with! Would recommend her to everyone!"
We responded:
"Thank you for your kind words! We’re so glad to hear that Audrey provided you with excellent service and helped you secure a great price on your car insurance. Your recommendation means a lot to us! If you ever need anything, we’re always here to help."
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Jason and Geneva Morton

March 11, 2025

5  out of  5
rating by Jason and Geneva Morton
"We have been wanting to switch companies for a while, and this was the first place we called for a quote. Audrey was very helpful and patient with us. We ended up switching over to State Farm the next day. She made the transition extremely easy. They are saving us A LOT. We spoke to our prior agent, and they were unable to even come close to matching our savings with State Farm. I highly recommend Audrey and Merrit R Vaughn State Farm if you are in the market for a new Insurance agent/agency."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Audrey made your transition to State Farm smooth and stress-free. Saving you money while providing great service is our top priority, and we’re thrilled that we could exceed your expectations. We truly appreciate your recommendation and are always here if you need anything. Welcome to the State Farm family!"
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Clint Williams

March 7, 2025

5  out of  5
rating by Clint Williams
"Allen is a great friendly guy. Very professional."
We responded:
"Thank you for your kind words! We're so glad to hear that Allen provided you with friendly and professional service. We appreciate your support and look forward to assisting you whenever you need us."
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D

March 2, 2025

5  out of  5
rating by D
"Audrey Johnson was a great help in getting our new insurance policy going. She made things quick and easy."
We responded:
"Thank you for your kind review! We’re so glad to hear that Audrey Johnson made the process of getting your new insurance policy quick and easy. We truly appreciate your feedback and are here for you if you need anything else"
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cari pineda

March 1, 2025

5  out of  5
rating by cari pineda
"We recently switched over to State Farm. Audrey was extremely helpful and knowledgeable. She secured excellent rates for auto and home policies. She made the switching process seamless and works efficiently. She addressed all my inquiries and was readily accessible for a prompt response."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Audrey made your switch to State Farm seamless and provided you with excellent rates for your auto and home policies. It’s great to know that she was able to address all your inquiries and offer such efficient service. We truly appreciate your feedback and are always here if you need anything else. Thanks again for choosing State Farm!"
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Max

March 1, 2025

5  out of  5
rating by Max
"Gio and the team did a fantastic job with our quotes and our Home and Auto policies. Highly recommend him to help you with any of your coverage needs! Max"
We responded:
"Thank you for your fantastic review, Max! We're so glad to hear that Gio and the team were able to assist you with your home and auto policies and provide great quotes. We truly appreciate your review and are always here to help with any of your coverage needs."
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Carlos Bell

March 1, 2025

5  out of  5
rating by Carlos Bell
"They treated me like family, really great customer service"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you felt treated like family and had a great customer service experience. We always strive to provide personal and attentive service, and it means a lot to us to know we met your expectations. If you ever need anything else, don’t hesitate to reach out!"
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L Williams

March 1, 2025

5  out of  5
rating by L Williams
"If you are looking for new insurance or just wanting to shop around definitely give Merritt State Farm a call and ask for Autumn. She is so very knowledgeable across the board. She will help you get the best deal for your money. She is very professional and I promise she’ll have you smiling during the conversation. You can call, text whatever you need and she will be on top of it ASAP. She has helped me with all of my insurance needs, be it car, home or RV and all of my questions. Whether it’s tough or very simple, she is on top of it and will get the job done very quickly. I could not ask for a better person to help me or recommend anyone else better than her!"
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that Autumn has been able to assist you with all your insurance needs and make the process smooth and easy. Her knowledge, professionalism, and responsiveness truly make a difference, and we’re grateful to have her on the team. We appreciate your review and look forward to continuing to serve you."
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abhishek rawat

March 1, 2025

5  out of  5
rating by abhishek rawat
"Perfect and straight to the point. Helped me understand things clearly."
We responded:
"Thank you for your great feedback! We're so glad to hear that the experience was clear and straightforward for you. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Kaki Brooke

February 28, 2025

5  out of  5
rating by Kaki Brooke
"Jordan M.was beyond helpful! I highly recommend her for your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jordan M. was able to assist you and provide excellent service. We truly appreciate your recommendation and are always here to help with any of your insurance needs."
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Destiny Flores

February 28, 2025

5  out of  5
rating by Destiny Flores
"Audrey was referred to me & I am very happy with the overall experience. She was very kind, helpful & accommodating! I will definitely refer her in the future."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Audrey provided you with kind, helpful, and accommodating service. We truly appreciate your trust and are thrilled that you'll be referring her in the future."
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holly torres

February 28, 2025

5  out of  5
rating by holly torres
"Audrey is a great insurance agent. She was able to get me insurance the same day and very helpful."
We responded:
"Thank you for your great review! We’re so glad to hear that Audrey was able to assist you quickly and provide helpful service. We’re always here to help with any of your insurance needs. Thanks again for choosing us!"
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lizzy romero

February 28, 2025

5  out of  5
rating by lizzy romero
"I switched over to Allstate from progressive with the help of Audrey. She was efficient & kind and was able to save me hundreds of dollars on my policy. I cannot recommend her enough! She has also been great about staying in touch & following up which has made my insurance policies a breeze to keep up with."
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Audrey was able to save you money and provide such efficient, kind service. We truly appreciate your review and are happy to know that she’s made managing your policies a breeze."
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Dani Baker

February 28, 2025

5  out of  5
rating by Dani Baker
"I worked with Audrey to set up coverage for my vehicle. Her communication is excellent! She was very helpful with any questions I had and got back to me quickly. I was happy with my experience and was pleased how expeditious the whole process was. I would recommend Audrey to anyone looking for the best and most affordable insurance policy."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Audrey provided excellent communication and made the process of setting up your vehicle coverage quick and easy. Your recommendation means a lot to us, and we’re happy to know that Audrey was able to help you find the best and most affordable policy. "
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Lauren Smith

February 27, 2025

5  out of  5
rating by Lauren Smith
"Nothing but great things to stay about the team at State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with the team at State Farm. If you ever need anything else, don't hesitate to reach out."
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Shauna Richburg

February 26, 2025

5  out of  5
rating by Shauna Richburg
"I’ve never met a State Farm employee I didn’t like, and Shelby with Merritt Vaughn is no exception! Her enthusiasm and commitment to her career is genuine and admirable."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Shelby has made such a positive impression with her enthusiasm and commitment. We truly appreciate your feedback and are glad to have her as part of the team."
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Yvonne Urteaga

February 26, 2025

5  out of  5
rating by Yvonne Urteaga
"Shelby Renshaw's gives exceptional customer service. I highly recommend her as an agent."
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Shelby provided you with exceptional customer service. Your review means a lot to us, and we’re lucky to have her on our team. "