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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Stevens

April 23, 2024

5  out of  5 rating by Pamela Stevens
"Shawna Dettle helped us so much. She was patient, kind and found answers for all our questions."
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Wendy Bodeker

April 20, 2024

5  out of  5 rating by Wendy Bodeker
"Shelby helped me understand the break down of a quote"
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Alethia Oliver

April 18, 2024

5  out of  5 rating by Alethia Oliver
"Audrey Johnson was referred to me by a co-worker. I am recently divorced and new to a lot of things and she was very kind and helpful during my transition. Her customer service is 10 out of 10!"
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Alexase Palomino

April 17, 2024

5  out of  5 rating by Alexase Palomino
"Highly recommend Jordan Maiwald!! She was able to get me coverage on everything I needed, and at more than half the price I was paying prior. AMAZING!!! She responds quickly, and was able to explain things very well. Reach out to Jordan for a quote today, this girl knows her stuff!"
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rebekah castillo

April 15, 2024

5  out of  5 rating by rebekah castillo
"ERICA VELA IS AMAZING!!! She is legit the best and fast agent I have ever met! She gets the job done asap! I called her at 1:37 pm for documents and she sent them to me at 1:47! 10 min!!! So fast and so reliable! I recommend her for all your needs. I have health insurance with her and car insurance! SHE IS YOUR GIRL!!! 10/10 5 stars!!!"
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Patience Stitt

April 15, 2024

5  out of  5 rating by Patience Stitt
"Shelby was so helpful and so friendly on the phone today!"
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Alex Renshaw

April 15, 2024

5  out of  5 rating by Alex Renshaw
"I called State Farm and spoke with Shelby and she was very helpful with my questions walking me through every step of the way"
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erin adcock

April 15, 2024

5  out of  5 rating by erin adcock
"I called and spoke with Shelby. She was very polite on the phone."
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Taylor Spence

April 8, 2024

5  out of  5 rating by Taylor Spence
"Erica is the best! Thank you State Farm - Merritt Vaughn!!"
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Saul Acalinas

April 6, 2024

5  out of  5 rating by Saul Acalinas
"I purchased insurance from Audrey at Merritt R Vaughn Office. She made the process easy. I found her to be professional, knowledgeable and was provided excellent customer service. It was a genuine pleasure doing business with Audrey."
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Renita Freeman

April 6, 2024

5  out of  5 rating by Renita Freeman
"All my insurance needs were taken care of in very professional way. My auto and home were combined to ensure I have the best coverage possible at a great price. Shawna Dittle was incredible and I would, and have, recommended her to my friends and family. I am confident I have the best agent around. I am so happy and pleased with my agent and with State Farm."
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Brooke Bennett

April 5, 2024

5  out of  5 rating by Brooke Bennett
"Audrey was fantastic. She got in touch with me quickly after I inquired about switching insurance companies, and had me all set the very next day. I highly recommend her!"
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Royce Gooch

April 2, 2024

5  out of  5 rating by Royce Gooch
"Needed a new agency as my old rates were dramatically higher. Audrey came through for us and she was a pleasure to work with!"
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Prescilla Mendoza

April 2, 2024

5  out of  5 rating by Prescilla Mendoza
"Audrey was great! She is professional and friendly. She was patient with all the questions I had and found me the best quote possible! 👍🏼👍🏼👍🏼👍🏼👍🏼"
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Wyatt Bagwell

April 2, 2024

5  out of  5 rating by Wyatt Bagwell
"Had a pleasure of working with Audrey. She helped me out in a time crunch and did it flawlessly. I would recommend this insurance agency to anyone."
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Debbie Holtzclaw

April 1, 2024

5  out of  5 rating by Debbie Holtzclaw
"Got a fantastic life insurance policy from State Farm working with Chipper Holtzclaw at Merritt Vaughn State Farm."
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Zak Dominguez

April 1, 2024

5  out of  5 rating by Zak Dominguez
"If you have any insurance needs and you aren’t going through Chipper you are messing up! 4 words, she is the best!!"
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Jay Messenger

March 30, 2024

5  out of  5 rating by Jay Messenger
"Autumn Daniel went above and beyond with our complex needs on short notice. Highly recommend her and the Merritt Vaughn agency."
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Carole Cossey

March 29, 2024

5  out of  5 rating by Carole Cossey
"After being with another insurance carrier for many years our rates went up considerably and we decided to make a change. Autumn has taken great care of us since day one. She is always just a call away to answer any and all questions and help however she can. I would recommend her to anyone for any insurance needs."
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bailey lancaster

March 29, 2024

5  out of  5 rating by bailey lancaster
"Chipper Holtzclaw met every need we had! She answered every question I had to ask! She was very attentive and knowledgeable! She was very respectful and wonderful to work with! Thank you for the awesome experience! I would highly recommend her for all your insurance needs!"
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Cecelya Harris

March 29, 2024

5  out of  5 rating by Cecelya Harris
"Erica is amazing !! She is very helpful and a good keeper"
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Laurel Chaney

March 28, 2024

5  out of  5 rating by Laurel Chaney
"Chipper is amazing and answered all my questions!! So sweet and always answering my call when another question may arise!!! I got covered at a low price and she went over every aspect of my policy from start to finish."
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Xavier Munoz

March 28, 2024

5  out of  5 rating by Xavier Munoz
"Erica Vela is very professions as well as being a good leader."
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Shelly Moon

March 27, 2024

5  out of  5 rating by Shelly Moon
"Allan Gwyn is very knowledgeable, courteous, and attentive. Great team"
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Skylar Ingersoll

March 25, 2024

5  out of  5 rating by Skylar Ingersoll
"Audrey was extremely helpful thoroughly the process of switching insurances. She ensured that all information was accurate and that I had a good understanding of everything!"