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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russ Pennington

September 11, 2025

5  out of  5
rating by Russ Pennington
"Thankful for Merritt Vaughn State Farm! Bree called to check on my claim. They really care about their customers!"
We responded:
"Russ, thank you for the great review! I am happy Bree was able to help!"
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Kimberly Ruiz

September 11, 2025

5  out of  5
rating by Kimberly Ruiz
"Audrey is so nice and had the answer to every question I had with no hesitation! Her customer service stills are amazing. Thank you so much Audrey for being my agent"
We responded:
"Kimberly, thank you for the awesome feedback! I am happy to hear that Audrey was so helpful and able to answer all of your questions!"
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Brian Briscoe

September 10, 2025

5  out of  5
rating by Brian Briscoe
"Bre did a great job helping us with our insurance needs"
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Jennifer Allen

September 10, 2025

5  out of  5
rating by Jennifer Allen
"This is for Miss Shelby. She really helped me her personality. Her work is beyond. She worked with me for so many days and I thank you so much for her hospitality her patience and her work. This is from Jennifer Allen."
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Stephen Guthrie

September 10, 2025

5  out of  5
rating by Stephen Guthrie
"I was very impressed by the quality and professional experience that I received. Thank you Audrey Johnson!"
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Lisa Dillman

September 10, 2025

5  out of  5
rating by Lisa Dillman
"Great service from Bre with good follow up. She transferred from Canyon office to Amarillo office after providing me a quote & still worked with me to complete my policy, making sure I had better coverage for less than I was paying with another company."
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Bria Hughes

September 10, 2025

5  out of  5
rating by Bria Hughes
"We have had nothing but a great experience working with State Farm! Bre has exceeded our expectations in helping resolve any claims we have!"
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Quinn Lockett

September 10, 2025

5  out of  5
rating by Quinn Lockett
"Emily Beckner was so patient with me while I asked her a billion questions during my quote to get it just right! She was great making sure I received exactly what I was looking for! If you need someone who will take care of you, definitely call Emily!"
We responded:
"Quinn, thank you for the great review! I am so happy Emily was so patient and able to answer all of your questions and provide you with everything you needed to make the right choice! "
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Sondra Brumley

September 10, 2025

5  out of  5
rating by Sondra Brumley
"Emily Beckner has been absolutely amazing to work with and has been up front and honest in the products and pricing she offers. I 1000% recommend you reach out to her!"
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Chassidy Scasta

September 10, 2025

5  out of  5
rating by Chassidy Scasta
"Absolutely loved working with Emily on getting new quotes for my home and auto! She even offered life insurance policies that fit our family needs. Definitely recommend!!"
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Harley Bethesda

September 9, 2025

5  out of  5
rating by Harley Bethesda
"Shelby was very friendly and professional. Even if she couldn't save me money Shelby still was very courteous. Thank you 😊"
We responded:
"Harley, thank you for the wonderful feedback! I am thrilled Shelby was so helpful with your insurance!"
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Terri Hastings

September 9, 2025

5  out of  5
rating by Terri Hastings
"Great follow up and explanations on our most recent Claim!"
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Kallie McBride

September 8, 2025

5  out of  5
rating by Kallie McBride
"I had a really great experience with Bre at Merritt Vaughn on my auto insurance claim. She was super helpful every step of the way. Anytime I had a question she was quick to respond and would track down answers if she needed. She went above and beyond to make sure my claim was handled quickly and efficiently. I highly recommend Bre to anyone needing assistance with their insurance claim!"
We responded:
"Kallie, thank you for the awesome feedback! I am so happy Bre was so helpful with your auto insurance claim. Claims can be frustrating so I am happy Bre was so helpful!"
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Renae Holland

August 30, 2025

5  out of  5
rating by Renae Holland
"Emily Beckner has done a fantastic job getting our insurance premiums and coverage exactly like we wanted. We saved money and improved our coverage."
We responded:
"Renae, thank you for the great review! I am thrilled to hear Emily was able to help you find a rate that better fit your budget and enhance your coverage. She’s a true asset to our team!"
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Kadie Stidger

August 29, 2025

5  out of  5
rating by Kadie Stidger
"I am so glad to be back with State Farm!!!! Cesar helped me save a lot of money and gave me amazing customer service while helping me get insurance with you guys! Thanks so much!!!"
We responded:
"Kadie, Welcome back to State Farm! I am so glad Cesar was able to help you find coverage that best fits your budget and provide amazing service. Thanks for the kind words—we're happy to have you with us again!"
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MultiBasketballguru

August 29, 2025

5  out of  5
rating by MultiBasketballguru
"Cesar was awesome answered any and all questions I had!"
We responded:
"Thank you for the great review! I am so happy Cesar was able to answer all of your questions! We are always here when you need us! "
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Haylee Harris

August 29, 2025

5  out of  5
rating by Haylee Harris
"Buddy has been super helpful in getting both my parents and I set up with our new insurance. Every question we had, he came back with an amazingly helpful response and made switching insurance quick and easy. Easy to talk to, and more than helpful. 10/10 recommend"
We responded:
"Haylee, thank you so much! I am thrilled to hear Buddy made the switch smooth and easy for you and your parents. He’s always happy to help—appreciate the 10/10 recommendation!"
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Vincent Nowak

August 28, 2025

5  out of  5
rating by Vincent Nowak
"I was in a pickle a few weeks ago. Apparently, my auto insurance had been cancelled for two months. I immediately called Autumn Daniel with Merritt Vaughn. Autumn had me covered within minutes. Not only that, but the coverage was greater than what I had before and it was roughly one-half the premium I had been paying. I STRONGLY recommend Autumn Daniel if you are in the market for insurance. She will find you great coverage at a great price! A huge plus is Autumn's excellent customer service!"
We responded:
"Vincent, thank you so much for sharing your experience! I am so glad Autumn was able to help you quickly during a stressful situation and provide better coverage at a much more affordable price. Autumn’s dedication to excellent customer service and finding the best solutions for her clients truly sets her apart. We appreciate your strong recommendation and are grateful to have Autumn on our team!"
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Nathan Bostic

August 28, 2025

5  out of  5
rating by Nathan Bostic
"Over night with the addition of one driver my insurance doubled from my old provider. I called and got a quote from Audrey and within 24 hours I was back to almost the same pricing as before and saved a ton with my home and auto. The experience was perfect and void of any complications. I recommend anyone “in good hands” to take a chance and see what happens."
We responded:
"Nathan, thank you for sharing your experience! I am delighted to hear that Audrey was able to quickly find a solution that simplified your insurance needs. It’s great to know you’re happy with both your home and auto coverage, and that the process was smooth and hassle-free. We appreciate your recommendation and are proud to have Audrey helping our clients “in good hands.” If you ever need anything else, we’re here for you!"
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Jami Bostic

August 28, 2025

5  out of  5
rating by Jami Bostic
"Audrey was absolutely wonderful. She got us such amazing prices! Couldn’t be more happy!"
We responded:
"Jami, thank you for the wonderful review! I am happy Audrey was able to get you the coverage you need at a cost that best fits your budget! "
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Jimmy V

August 28, 2025

5  out of  5
rating by Jimmy V
"Looking for fast, friendly, reliable, and dependable service? Look no further than Merritt Vaughn State Farm Insurance and reach out for Audrey Johnson! She displays all of these characteristics and will deliver all of your insurance needs in a professional and very timely manner! Thank You Audrey for helping us with our homeowners insurance needs."
We responded:
"Jimmy, thank you so much for your kind words! I am thrilled Audrey could provide you with fast, friendly, and reliable service. We appreciate your trust and look forward to helping with any future insurance needs!"
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Shylone

August 27, 2025

5  out of  5
rating by Shylone
"Just started insurance with State Farm and I couldn't be happier...Lucas Cordava made the transition a breeze..Was very knowledgeable, answered all my questions and made it a smooth process for me...I wouldn't hesitate to contact him if you're looking for the best results cause he definitely delivered ...Happy to be apart of the State Farm family!... thank you Lucas Cordava"
We responded:
"Shylone, thank you for the great review and warm welcome to our State Farm family! I am so glad Lucas made your transition smooth and stress-free. We appreciate your trust and are here for anything you need moving forward. Welcome aboard!"
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Jim Harper

August 27, 2025

5  out of  5
rating by Jim Harper
"I highly recommend BJ (Buddy) for any insurance needs, he listens and then recommends the best deal for you. He’ll do you a great job!!"
We responded:
"Jim, thank you for the great review! I am so happy BJ was so helpful!"
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D-Nan Fink

August 25, 2025

5  out of  5
rating by D-Nan Fink
"I had a fantastic experience with Audrey Johnson. I contacted her by text regarding auto insurance and within a very short amount of time I had a response. I am very happy to say she saved me $100.00 a month on my insurance. I will highly recommend her to anyone looking for any type of insurance."
We responded:
"Thank you so much for the kind words! I am thrilled to hear Audrey was able to help you quickly and find you a rate that better fits your budget. We truly appreciate your recommendation and are always here when you need us!"
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Jonathan Gauna

August 21, 2025

5  out of  5
rating by Jonathan Gauna
"Bre has been very helpful and friendly while dealing with my hail claim. I’ve never had a problem with this office, thank you!"
We responded:
"Jonathan, thank you for the wonderful review! I am so happy Bre was able to help with your hail claim. We are always here when you need us! "