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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chelsea Henderson

Chelsea Henderson

May 8, 2025

5  out of  5
rating by Chelsea Henderson
"I recently was in contact with Emily at State Farm and she was extremely helpful and very knowledgeable. If you are in the market for insurance I highly recommend reaching out to her!"
We responded:
"Thank you for the great feedback! We're so glad to hear that Emily provided helpful and knowledgeable service. Your recommendation means a lot, and we're happy she made your experience a positive one!"
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Jairo Mendoza

May 1, 2025

5  out of  5
rating by Jairo Mendoza
"Jordan was extremely helpful and her communication was excellent. It was immediately noticeable that she was well educated in her field."
We responded:
"Thank you for sharing your experience! It’s great to hear that Jordan provided excellent service and clear communication. We’re glad she could help with all your needs. If you ever need further assistance, don't hesitate to reach out!"
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Rita Kinikin

May 1, 2025

5  out of  5
rating by Rita Kinikin
"Shelby is the best! My husband has been a client of Merritt Vaughn for a very long time and recently we had damage to our home plus with my husband's health declining needless to say I was at a loss and had no clue what I needed to do or where to start. Shelby compassionately guided me through my options and came up with a plan that fit us and gave me and my family much needed peace of mind 🙏 thank you, Shelby!!!! HIGHLY RECOMMEND!"
We responded:
"Rita, thank you so much for your thoughtful review! It’s so wonderful to hear that Shelby provided you with such compassionate and thoughtful assistance during a tough time. It sounds like she truly went above and beyond to help you and your family find peace of mind. Thank you for sharing your positive experience—I'm sure it means a lot to her and the team!"
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Pat J

April 30, 2025

5  out of  5
rating by Pat J
"Great company… very helpful in getting me great quotes. Jordan goes above and beyond to assist with all things to get me squared away."
We responded:
"It’s fantastic to hear that Jordan went above and beyond to help you with your quotes and make sure everything was squared away. Great customer service like that really makes a difference! Thanks for sharing your positive experience!"
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Hunter Nichols

April 30, 2025

5  out of  5
rating by Hunter Nichols
"Thank you to all of the staff, you guys are doing an awesome job! And special thanks to Jordan, very polite and very knowledgeable!"
We responded:
"Hunter, You are so very welcome! We're so glad to hear you had such a great experience with Jordan and the team. It’s always awesome to see their hard work and knowledge make a real difference for customers!"
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Jody Holland

April 29, 2025

5  out of  5
rating by Jody Holland
"I worked with Emily B. to get business insurance and an umbrella policy. I have worked with several other agents over the years and she has been the most professional, with the quickest response of any of them. I highly recommend working with her!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Emily was able to provide you with such a positive and professional experience. It's always great to know when someone goes above and beyond. Your recommendation means a lot!"
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Cayenne Johnson

April 26, 2025

5  out of  5
rating by Cayenne Johnson
"Shawna responds fast to any questions I have or changes I need made!"
We responded:
"Thank you for sharing your experience! We're glad to hear Shawna has been so responsive and helpful with your questions and changes. We truly appreciate your feedback!"
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Angel Foster

April 25, 2025

5  out of  5
rating by Angel Foster
"Fantastic experience with Merritt Vaughn’s. Autumn has always been available to help and is excellent with communication. She is personable, great at explaining, and always kind. I always feel taken care of!"
We responded:
"Thank you for sharing your positive experience! We're so glad to hear that Autumn has been such a great resource for you. It's wonderful to know that her communication and helpfulness have made you feel well taken care of. We appreciate your kind words!"
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Kathy Duba

April 25, 2025

5  out of  5
rating by Kathy Duba
"Shawna helped me get just what I needed. She was very patient, & thorough. I felt very comfortable, talking with her."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Shawna was able to assist you with everything you needed. Her patience and thoroughness really seem to have made a difference, and we're so glad you felt comfortable working with her. Your feedback is much appreciated!"
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Brandon Reese

April 25, 2025

5  out of  5
rating by Brandon Reese
"Shelby is the best!!!"
We responded:
"Thank you Brandon for the 5 star review! We think Shelby is pretty great as well!! We will share this with her!"
Profile photo of Alexandria Peatrowsky

Alexandria Peatrowsky

April 25, 2025

5  out of  5
rating by Alexandria Peatrowsky
"Shelby with Merritt Vaughn Insurance is amazing! So easy to connect with and very knowledgeable about my insurance needs. Highly recommend if you're shopping around!!"
We responded:
"Thank you so much for the recommendation! We're thrilled to hear Shelby made your experience smooth and helpful—she truly is a rockstar! 🌟"
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jasmin munoz

April 25, 2025

5  out of  5
rating by jasmin munoz
"Allan was so helpful! He was patient and went above and beyond to get me the best rate possible. Thank you Allan for everything!"
We responded:
"Jasmin, thank you for the great review! We're so glad Allan was able to help and provide such excellent service. We'll be sure to pass along your kind words!"
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Diane Schmid

April 24, 2025

5  out of  5
rating by Diane Schmid
"Wonderful company and agent Brianne McCollum goes above and beyond!!!"
We responded:
"Thank you for the kind words! We're thrilled to hear Breanne made such a great impression—she truly goes the extra mile!"
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Faith Beller

April 23, 2025

5  out of  5
rating by Faith Beller
"We switched from Texas Farm Bureau with the help of Breanne! She explained every detail about what our coverage provides! Thank you, Breanne!!!!!"
We responded:
"Thanks so much for sharing your experience! We're glad Breanne could make the switch smooth and informative—she’s a rockstar at what she does! Welcome to the family!"
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Caleb Brown

April 23, 2025

5  out of  5
rating by Caleb Brown
"Awesome agent and staff is super helpful and friendly"
We responded:
"Caleb, thank you so much for the awesome review! We're so glad you had a great experience with our team!"
Profile photo of Meghan Slaughter

Meghan Slaughter

April 23, 2025

5  out of  5
rating by Meghan Slaughter
"I recently worked with Emily to get my insurance switched over to State Farm. She was so helpful, kind, and responsive. I have never been excited about anything insurance-related, but Emily helped me find the best plan for what I need and get the most savings. She made the whole process feel seamless. I highly recommend reaching out to her!"
We responded:
"Meghan, thank you for the thoughtful review! We’re thrilled to hear Emily made the process smooth and even enjoyable—she’s a rockstar! We appreciate your recommendation and are glad to have you with State Farm!"
Profile photo of Chrissa Beller

Chrissa Beller

April 22, 2025

5  out of  5
rating by Chrissa Beller
"Breanne is super helpful when getting quotes and signing up for policies"
We responded:
"Thank you Chrissa! We’re so glad Breanne was able to assist you with getting your quotes and signing up for your policies. We appreciate your feedback and support!"
Profile photo of Justin Lane

Justin Lane

April 22, 2025

5  out of  5
rating by Justin Lane
"State farm has saved me money and is always good to work with. Lucas walked me through all of the steps and made it seamless when switching over, and helped answer any questions I had very promptly."
We responded:
"Thank you for your great review, Justin! We're so glad to hear that Lucas made your transition smooth and provided prompt, helpful service. It's wonderful to know you're saving money and having a positive experience with us!"
Profile photo of xavier benavides

xavier benavides

April 22, 2025

5  out of  5
rating by xavier benavides
"Lucas Cordova was very patient and knowledgeable and helped me pick the right policy in a timely manner. I highly recommend"
We responded:
"Thank you for the kind words, Xavier! We're thrilled to hear that Lucas provided you with excellent service and helped you find the right policy. We truly appreciate your recommendation!"
Profile photo of Erika Rodriguez

Erika Rodriguez

April 17, 2025

5  out of  5
rating by Erika Rodriguez
"I worked with Audrey! She was great to work with! She answered my questions and saved me some money! I would definitely recommend her to anyone! Thanks so much :) ♥️"
We responded:
"Erika, thank you! We're so glad to hear that Audrey was able to assist you and save you some money. We truly appreciate your recommendation and are always here if you need anything else! 😊"
Profile photo of Maribelle Carbajal

Maribelle Carbajal

April 17, 2025

5  out of  5
rating by Maribelle Carbajal
"I really appreciate Staff at State Farm Insurance Agents they really look forward to helping you & our really friendly people."
We responded:
"Maribelle, we're thrilled to hear that you had a positive experience with our team. We're always here to help and appreciate your support! 😊"
Profile photo of james ramos

james ramos

April 16, 2025

5  out of  5
rating by james ramos
"Lucas Cordova is our insurance agent and he is very experienced in his field of work, Lucas saved us money when we moved over from our last insurance company. With all the prices going up in the past years he was able to keep us happy with what we are paying now. Thanks Lucas!"
We responded:
"James, thank you so much for the wonderful review! We're so glad to hear that Lucas was able to make your transition smooth and save you money in the process. It's always our goal to provide value and peace of mind—especially when prices are rising all around us. We truly appreciate your trust and are happy to have you with us!"
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Heath Janzen

April 12, 2025

5  out of  5
rating by Heath Janzen
"Love working with this agency"
We responded:
"Thanks Heath! We love working with you too!"
Profile photo of Mike Claytor

Mike Claytor

April 10, 2025

5  out of  5
rating by Mike Claytor
"Great customer service from Shawna! Friendly and professional. Highly recommended. Thanks!"
We responded:
"Thanks Mike. Thank you so much for the wonderful review! We're thrilled to hear Shawna provided you with friendly and professional service. We truly appreciate your review and look forward to assisting you again in the future!"
Profile photo of braylee lewis

braylee lewis

April 9, 2025

5  out of  5
rating by braylee lewis
"Allan Gwyn was such an amazing help and was so patient with me asking a million questions!"
We responded:
"Braylee, we appreciate you taking the time to write this wonderful review! We're so glad to hear Allan Gwyn provided such amazing service and took the time to answer all your questions with patience. We'll be sure to pass along your appreciation—he’ll be thrilled to hear it! Let us know if there's anything else we can help with!"