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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Casarez

February 12, 2026

5  out of  5
rating by Jordan Casarez
"Cesar was able to answer all of my questions and explained everything till I fully understood! Very patient!"
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Leighton Lawrence

February 11, 2026

5  out of  5
rating by Leighton Lawrence
"Shelby is a rockstar. Every time I’ve needed help, she’s been there with answers and real solutions. I’ve worked with her on multiple projects, and she consistently goes above and beyond. She’s knowledgeable, patient, and makes insurance feel simple instead of overwhelming. If you’re working with Shelby at State Farm, you’re in great hands."
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Janita Ruffin

February 11, 2026

5  out of  5
rating by Janita Ruffin
"She was very professional and will to find me the cheapest rate. She did everything I ask for. She was very polite and willing to help. I would recommend a 10/10"
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Omar Hernandez

February 11, 2026

5  out of  5
rating by Omar Hernandez
"Huge shout out to my friend Joevany at State Farm for helping me get car insurance right when I needed it. He made the whole process super easy, and was incredibly helpful. If you need insurance definitely reach out to him!"
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Amburn Benard

February 11, 2026

5  out of  5
rating by Amburn Benard
"I worked with Shelby, incredibly person to work with. She so patient with me and found a great price for me. Worked with my escrow and helped convert everything over from my old insurance agency. Overall great experience!!"
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leraema radinow

February 10, 2026

5  out of  5
rating by leraema radinow
"I responded to a Facebook questionnaire about car insurance. Shawna replied and quoted me comparable coverage to my current policy (with a competitive company) for considerably lower cost. My coverage is now with State Farm. Shawna also researched possible coverage on my THOW (tiny house on wheels). As it happens there is not a policy coverage available. Shawna was very sweet to provide explanation of why this was not available. Shawna attitude friendly and relaxed no "strong arm" approach was the strongest reason for me changing my carrier. If ask I would gladly recommend her to any of my friends."
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Troy Parrott

February 10, 2026

5  out of  5
rating by Troy Parrott
"Hi everyone, recently received car insurance with Merrit and Vaughn and want to say thank you for an amazing experience. Shelby, very professional, knowledgeable, and genuine. Honest and straight up, able to beat my previous car insurance but not the my house. Highly recommend this company."
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Truth Teller

February 10, 2026

5  out of  5
rating by Truth Teller
"My name is Sean, and I want to share how wonderful Shawna was in helping me secure my commercial/RV insurance. She was so knowledgeable and dependable that I felt completely at ease, trusting her to continue her research and call me back. True to her word, she did just that, making the whole process smooth and stress-free. Shawna is responsible, reliable, courteous, and a true joy to work with. I highly recommend the services of this office!"
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Camillia Kratochvil

February 9, 2026

5  out of  5
rating by Camillia Kratochvil
"Shelby was fantastic! She worked with me to get the coverage I needed at the rate I needed."
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J M.

February 6, 2026

5  out of  5
rating by J M.
"Bree was quick to answer all the questions I had inquiring possible changes with new vehicle purchase."
We responded:
"Thank you for the awesome review! I am happy to hear Bree was so helpful! "
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Brandi Knoll

February 4, 2026

5  out of  5
rating by Brandi Knoll
"Autumn Daniel took great care of us and saved us a lot of $$$!!!! I would recommend her to anyone!! She’s on the ball and knows her stuff!!!"
We responded:
"Brandi, thank you for the great review! I am so happy Autumn was able to get you coverage at a price that better fits your budget! "
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Chelsea Hull

February 3, 2026

5  out of  5
rating by Chelsea Hull
"Shawna has been great to work with!"
We responded:
"Thank you for the great review Chelsea! "
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Colby Diaz

February 2, 2026

5  out of  5
rating by Colby Diaz
"Shawna was great very helpful and was so sweet she was able to get me set up with insurance so fast and was able to answer all my questions I really appreciate the great customer service skills she had"
We responded:
"Colby, thank you for your kind review! I am so glad Shawna was able to help you quickly and answer all your questions. We truly appreciate your feedback and will be sure to pass it along!"
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SEAN COLLINS

February 1, 2026

5  out of  5
rating by SEAN COLLINS
"Got a quote for home insurnace. And Lucas saved us money and made sure we understood our coverages!"
We responded:
"Sean, thank you for the great feedback! I am happy to hear that Lucas was so helpful!"
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Anthony Cordova

February 1, 2026

5  out of  5
rating by Anthony Cordova
"Ask for Lucas he is very knowledgeable!"
We responded:
"Anthony, thank you for the great feedback! I am happy Lucas was so helpful!"
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Steve Smith

February 1, 2026

5  out of  5
rating by Steve Smith
"Highly recommend Lucas, great agent!"
We responded:
"Steve, thank you for the great review! "
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Kyle

January 31, 2026

5  out of  5
rating by Kyle
"I had an amazing experience at State Farm and I want to thank Joevanny for being such great help!"
We responded:
"Kyle, thank you for the kind review! I am so glad you had an amazing experience, and Joevanny will be happy to hear your shout-out. We appreciate you choosing State Farm!"
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Hannah Moore

January 31, 2026

5  out of  5
rating by Hannah Moore
"Autumn is the best, she takes good care of me time and time again. When I first got to Amarillo she was thorough, explained everything to me so I understood what I was purchasing, she wasnt selling me insurance, she was looking out for me and my family by recommending the best policies id need to make sure we were actually taken care of. I love state farm and I love my agents. You can trust them and it is well worth the money. Price per product state farm blows everyone else out of the water and having Autmn handy to help me in all situations is SO convenient and I know every thing will be okay because shes got it under control. Highly recommend. :)"
We responded:
"Hannah, thank you so much for this wonderful review! Autumn truly goes above and beyond to look out for her customers, and we’re grateful for your trust and recommendation. We’re always here for you and your family!"
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CeL e

January 31, 2026

5  out of  5
rating by CeL e
"I had a great experience with getting new car insurance from Jeo! He was very attentive and knowledgeable on getting me and my partner the best policy out there! Definitely recommend him if going through this agency!"
We responded:
"Thank you for the great review! I am glad Jeo was able to help you and your partner find the best policy and appreciate your recommendation!"
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Jaedon Wallar

January 31, 2026

5  out of  5
rating by Jaedon Wallar
"Rose helped me a lot and was very friendly when I was confused on a topic definitely one of the best!"
We responded:
"Jaedon, thank you for the awesome review! I am so happy Rose was so helpful. "
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elizabeth harris

January 31, 2026

5  out of  5
rating by elizabeth harris
"Rose Varela was very helpful with all of my insurance needs and answering any questions I had ."
We responded:
"Elizabeth, thank you for the awesome review! I am thrilled to hear Rosa was so helpful. We are always here when you need us!"
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Gray Wallar

January 31, 2026

5  out of  5
rating by Gray Wallar
"Was really struggling with simply understanding my payments and layouts, but Rose really helped me out and was super nice! She explained things and offered alternative plans to what could financially help me"
We responded:
"Gray, thank you for sharing your experience! I am so glad Rose could help clarify everything and find options that worked better for you. We appreciate your trust!"
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Dionicio Carrera

January 31, 2026

5  out of  5
rating by Dionicio Carrera
"Geo me ayudó con mi seguro!"
We responded:
"Thank you for the great review Dionicio! "
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Stephen

January 31, 2026

5  out of  5
rating by Stephen
"Decided to change my insurance coverage and Rose was very helpful ,answering all of my questions and guiding me through the options to make sure I was getting the best coverage for my needs. Rose took the time to explain everything clearly. Great service, great coverage and great prices, highly recommend"
We responded:
"Stephen, thank you for the great review! I am happy to hear Rose helped guide you through your options and made everything clear. We appreciate your recommendation and are glad you found great coverage at a great price!"
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Alondra De La O

January 30, 2026

5  out of  5
rating by Alondra De La O
"Joevanny was amazing help. Best customer service"
We responded:
"Thank you for the great review I am happy Joevanny was so helpful!"